By Anonymous
Disagreements are normal, healthy parts of life. We experience
disagreements when our thoughts and feelings don’t align with the other
person’s point of view. But disagreeing with our friends, coworkers and family
members can actually be good for us!
Clinical psychologist Ben Michaelis, Ph.D. talked about what he
calls the eighty-five percent rule.
He suggests that in life, roughly eighty-five percent of the people we
meet will like us. This means that not everyone we interact with is going
to agree with us, and that is more than alright.
When disagreements do come up, we can use these four guidelines
to help us make our case:
1. Never speak from anger.
If an argument gets us hot under the collar it is imperative
that we stop right there and take a step back. Anger might be justified
but it’s counterproductive. Research has found that when we speak
from anger we aren’t able to see the scope of the situation, or express our
needs clearly, so let’s pace ourselves and take a few moments to regroup.
How many of us have blurted out harsh words in the heat of the
moment only to wish we could take them back?
2. Stick to the matter at hand.
Do not dwell on the past. Stick to the matter at hand and keep
the disagreement about the facts. A recent study examined the
successful marriages of seventy-one African American couples who had been
married an average of thirty-two years. A trait their relationships had
in common was an ability to disagree respectfully. The couples kept their
arguments to the matter at hand and did not continually bring up past
grievances.
3. Use “I” statements.
Our concerns and points are valid but often can’t be received
because the other person puts up their defenses. Using phrases like, “You
did this to me” or “You made me do this” invites defensiveness. Change
the tone of the disagreement by saying, “I felt hurt and this is why” instead.
Therapists have found that using
“I” statements, finding common ground and keeping a respectful tone during
arguments allows both parties to better understand each other.
4. Put compromise first.
Some people get caught up in the illusion of winning and losing.
Disagreements should not be focused on who’s right or wrong but rather
how we can come to consensus. When we work to find compromise everyone
benefits. This “win-win” approach sees
conflict resolution as an opportunity to come to a mutually beneficial result.
You can use any of these seven statements to
help you put your compromising skills into action. One that we could use
right away is, “Could you try it my way for a week and see how it works? And if
it doesn’t work, we can go back to the other method.”
The next time you are going through some conflict or
disagreement remember that this can be healthy! Whenever you can, state
your case with logic, calm and grace and practice the art of respectful
disagreement.
Cheers!
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